Connect External Systems

Connect Tracktile with your existing business systems to create a unified data flow across your organization.

Common Integrations

System Type	Use Case	Approach
ERP	Sync products, orders, inventory	Webhooks + API
Accounting	Push invoices, sync customers	Webhooks
E-commerce	Import orders, update stock	Webhooks + API
WMS	Coordinate warehouse ops	Real-time API

Integration Patterns

Pattern 1: Event-Driven Sync

Best for: Real-time data synchronization

┌───────────┐     Webhook      ┌──────────────┐
│ Tracktile │ ─────────────→   │ Your System  │
└───────────┘                  └──────────────┘

// Your webhook handler
app.post('/webhooks/tracktile', async (req, res) => {
  // Verify the webhook signature (see Webhook Security docs)
  const event = verifyWebhook(req, process.env.WEBHOOK_SECRET);

  // Acknowledge immediately
  res.status(200).send('OK');

  // Process asynchronously
  switch (event.kind) {
    case 'order.status.changed':
      await erp.createSalesOrder(mapToErpFormat(event));
      break;
    case 'shipment.status.changed':
      if (event.currentShipmentStatus === 'in_transit') {
        await erp.confirmShipment(event.shipmentId);
      }
      break;
  }
});

Pattern 2: Scheduled Batch Sync

Best for: Non-critical data, bulk updates

// Run every hour
cron.schedule('0 * * * *', async () => {
  // Fetch changes since last sync
  const response = await fetch(
    `https://api.tracktile.io/products?modifiedSince=${lastSyncTime.toISOString()}`,
    {
      headers: {
        'Authorization': 'Bearer api-YOUR_TOKEN_HERE',
        'Content-Type': 'application/json'
      }
    }
  );
  const products = await response.json();

  for (const product of products) {
    await erp.upsertProduct(mapToErpFormat(product));
  }

  lastSyncTime = new Date();
});

Pattern 3: Two-Way Sync

Best for: Master data management

// Tracktile → ERP (via webhooks)
app.post('/webhooks/tracktile', handleTracktileEvent);

// ERP → Tracktile (via API)
app.post('/webhooks/erp', async (req, res) => {
  const erpEvent = req.body;

  if (erpEvent.type === 'customer.updated') {
    await fetch(
      `https://api.tracktile.io/customers/${erpEvent.data.tracktileId}`,
      {
        method: 'PUT',
        headers: {
          'Authorization': 'Bearer api-YOUR_TOKEN_HERE',
          'Content-Type': 'application/json'
        },
        body: JSON.stringify(mapFromErpFormat(erpEvent.data))
      }
    );
  }

  res.status(200).send('OK');
});

Best Practices

View API Reference →